Privacy Policy
All the consignment shall be booked on "said to contain
basis" i.e. Wood Working Machinery Hoses shall be under no obligation to verify the description and contents of
the shipment declared by the Consignor on the docket/Invoice and as such the consignor shall
undertake and ensure to make correct and factual declaration on the docket/Airway bill.
However, Wood Working Machinery Hoses reserve the right to inspect and/or refuse booking of shipment not conforming
to these terms and condition, only after duly informing consignor regarding the reasons for
such inspection and/or refusal and after receiving the confirmation from consignor.
Consignor shall not book, handover any shipment consisting of prohibited, restricted or
dangerous products and Wood Working Machinery Hoses shall not be liable for any such shipment. Consignor indemnified
and would keep indemnified Wood Working Machinery Hoses, its directors and employees against all claims, losses,
charges and expenses incurred by Wood Working Machinery Hoses due to any banned, restricted or dangerous items
entering in to the network of the Wood Working Machinery Hoses due to any commission or omission of Consignor.
Prohibited Items
In case of loss, theft, damage and mishandling of booked
consignment maximum liability of the Company/ Franchisee shall not be exceeding to the sum
equivalent to ten times of freight charges for un-insured documents and five times of
freight charges for un-Insured parcels, in any case.
Limitation of Liability
(a) In case of loss, theft, damage and mishandling of booked
consignment maximum liability of the Company/ Franchisee shall not be exceeding to the sum
equivalent to 10 times of freight charges for documents and 5 times of freight charges for
parcels (below Rs.5000/-) or the value of the consignment mentioned on the docket whichever
is less.
(b) All the high value shipment (above Rupees Five Thousand) and
Fragile Shipment should be insured by the Consignor while booking, if any such shipment
booked uninsured in such cases, in the event of lost / damages or theft of such shipment the
Company / Franchisee will not be liable at all to reimburse to the customer.
No Service Area
Where the dox or Non-dox booked unknowingly for the area which
comes under NSA (No Service Area) i.e. beyond the network of CSPL in such event the said
shipment shall be returned to the party/consignor. In case of NSA service the Maximum
Liability of the Company's'/Franchisees' shall be limited up to return of
freight amount only.
Applicability
a) CSPL - " Wood Working Machinery Hoses "
b) Customer - mean and includes consignor, consignee and/or
his/her authorized representatives.
c) Delivery - means tender of shipment to the customer or
intimation about arrival of the shipment at the destination.
d) Freight - means the basic
freight only and it excludes the other components like taxes and other levies.
Mode of Transport
CSPL is entitled to use any mode and route for transportation.
Contract
The docket is a contract between CSPL and customer.
Non-Negotiable
The CSPL Waybill/Consignment Note is non-negotiable and the
consignor acknowledges that it has been prepared by the Consignor or by CSPL on behalf of
the Consignor.
Acceptance of Terms and Conditions
By giving us your shipment you accept our terms and conditions set
out in the consignment note and/or the contract of carriage and/or the contract for the
performance of other services on behalf of yourself and/or anyone else who has an interest
in the shipment or the performance of other services irrespective of whether you have signed
the front of our consignment note or not. Our terms and conditions also cover and can be
invoked by anyone we use or sub-contract to collect, transport, deliver your shipment or
perform other services as well as our employees, directors and agents. Only one of our
authorized officers may agree to a variation of these terms and conditions in writing. When
you give us the shipment with oral or written instructions that conflict with our terms and
conditions we shall not be bound by such instructions.
Insurance
CSPL does not offer any insurance cover for the shipments and
insist to customer to hand over insured goods for transportation under the consignor
insurance. In the event of any loss, theft and damage of shipment maximum liability of
CSPL is up to provision of COF only.
Law and Jurisdiction
This contract shall be governed and construed in accordance with
the law of India and all disputes and claims are subject to the exclusive and irrevocable
jurisdiction of Courts in Ahmedabad only and no other court shall have jurisdiction.
Documentations
a) Proper and completed documentation by the customer is
compulsory required along with accurate details of the shipper/receiver's name, address,
telephone Nos, email-id and forms, waybills, invoices etc. as per the statutory
requirements.
b) CSPL shall not be made responsible /liable in case of any
deficiency in the documents/statutory requirements and no claim or grievance of any nature
shall be entertained.
c) Customer hereby undertake to make good the loss to CSPL in
case their shipment(s) cause damages to other shipment(s) loaded in the vehicle due to
inherent nature and which is wrongly declared by the customer OR in case of seizure by any
government authority due to improper and incomplete documentation as a result other shipment
(s) also get delayed resulting in a loss to CSPL.
d) CSPL shall not be liable for any kind of damages to the goods
caused due to improper and defective packaging of goods.
Statutory payments
a) The customers are solely responsible for all payments if any,
levied by the government or any statutory body etc. Such as Octroi /entry Tax, service
tax/value added tax or any other tax levied from time to time.
b) In the event of any shipment being held up by any statutory
authority such as but not limited to Commercial Tax/sales tax, Custom, Check post official,
Octroi / Entry tax etc. CSPL shall not be responsible for any kind of consequential
loss/freight refund. Further customer have agreed to make good the loss to CSPL, in case
of any claims being lodged on CSPL by Statutory authorities due to insufficient documents
or wrongful declaration by the customer.
Right to entrust
The Company reserves the right to entrust the goods to any other
carrier. The Company/Franchisee will not be liable for any delay, damage or loss-during its
transit through other carrier of situation beyond our control i.e. occurred due to acts of
God or Man -made calamities.
Claims
1) No claim shall be entertained by the CSPL for any loss or
shortage/damage/non-delivery/breakage/leakages/pilferage etc. of the consignment unless a
written claim is lodged within 30 days from the date of booking, subject to remarks on the
proof of delivery.
2) CSPL shall not entertain any claims arising due to delay in
delivery of consignment for any reason.
Chargeable Weight
1) Every shipment shall be charged by its chargeable weight i.e.
the actual weight or the volumetric weight whichever is high.
2) Volumetric weight of the shipment in Kg. is its gross cubic
ems. i.e. Length x breath x height divided by 5000.
Valuation Charges
Franchisee shall ensure to collect parcel valuation charges per
thousand 0.5% extra additional to freight charges for the shipments having value above Rs.
5000/-, from the customers at the time of booking.
Exclusions
1) We will not be liable for any loss of income, loss of profits,
loss of markets, loss of reputation, loss of customers, loss of use, loss of an opportunity
even if we had knowledge that such damages or loss might arise or for any indirect,
incidental, special or consequential damages or loss howsoever arising including without
limitation breach of contract, negligence, willful act or default.
2) We are not liable if we do not fulfill any obligations towards
you at all as a result of Circumstances beyond our control such as (but not limited to):
a) Acts of god including earthquakes, cyclones, storms,
flooding, fire, disease, fog, snow or frost or other natural calamities or disasters
b) Force majeure including (but not limited to) war,
accidents, acts of public enemies, strikes, embargoes, peril, local disputes or civil
commotions etc.
Change of Address
Subsequent to booking of a consignment if the consignor makes any
changes in the address or any other changes, additional charges shall be levied as a result
of such a change, as decided by the company.
Return to Origin (RTO)
If the customer/Consignee does not take delivery of the shipment
for any reason whatsover. CSPL shall intimate to the customer/consignor and upon request
of the consignor CSPL return the shipment and raise the bills on the consignor towards the
transportation and other charges including transport charges in accordance with the terms of
the contract and the customer shall be liable to pay all dues payable to CSPL whether at
the original booking station or elsewhere as notified by CSPL.
Terms in addition to special contracts
The terms and conditions stipulated are in addition to special
contracts, if any between CSPL and the customer.
Arbitration
In case of any dispute or difference arising out of or in relation
to this docket shall be referred to a sole arbitrator appointed by CSPL, governed under
the provisions of Arbitration and Conciliation Act, 1996 as are in force and any amendment
thereto from time to time. The Arbitration shall be conducted in English language and the
venue of such arbitration shall be at Ahmedabad only. The award of the Arbitrator shall be
final and binding upon both the parties.
GST
GST will be charged on total amount of the freight including all
other charges as per rules applicable. GST is payable as per the applicable rules being
enforced from time to time by the authority concerned.
Right to Change
The Company reserves the right to change the clauses mentioned in
the terms and conditions without any prior notice.
End User Account and Data Privacy
The Website allows Wood Working Machinery Hoses and its partners
to have access to User's personal email and phone number, for the communication and
analytics.
